Having a difficult conversation is a stressful and high-stakes endeavor, especially in the workplace. Often these conversations are delayed or avoided altogether, which can impede interpersonal and team relationships as well as individual and team performance. Learning how to have difficult conversations well involves an understanding of emotional intelligence, the ability to self-manage in the moment, the skill to deliver feedback effectively, an understanding of brain science as it relates to emotions during difficult conversations, and the ability to flex communication styles as needed to ensure the conversation is as effective and impactful as possible. This skill is essential for everyone in an organization as it opens the doors to a culture of improved communication, trust, and authenticity that can increase individual, team, and organizational performance and impact.
In this instructor-led program, learners explore the proper use of emotional intelligence and self-management skills when communicating with others, especially around difficult conversations. The program provides learners with research-based frameworks, practices, and insights to use when preparing for and engaging in high-stakes conversations. It is ideal for organizations that want to increase practical professional skills, as well as anyone who wants to increase their effectiveness and impact with peers, superiors, direct reports, and colleagues.
This program is available as an onsite program in half or full day durations, or virtually as one or two 60-90-minute sessions.
- Leverage emotional intelligence skills when having difficult conversations to understand your needs and the needs of the other party
- Develop techniques for adapting your message and delivery to the needs of the listener
- Identify situations and behaviors that trigger emotionally charged responses and reactions and craft messages that diffuse potential defensive responses
- Handle challenging discussions with greater confidence and authenticity and with a solution-oriented approach
About Our Workshops
Aspire Talent Group’s award-winning professional development, leadership, and team development workshops offer a transformative experience designed to elevate your professional capabilities and team dynamics. Our workshops are crafted to enhance your professional competencies, enabling you to maximize your effectiveness and the capabilities of your team. Participants will gain invaluable insights into modern leadership strategies, communication techniques, and team-building practices essential in today’s fast-paced business environment.
Our interactive workshops will equip you with practical tools and innovative approaches that you can immediately apply in your daily work. Whether you’re an emerging leader or a seasoned professional, our programs will help you unlock your potential and drive meaningful change within your organization.
Contact us today to learn more about how Aspire Talent Group can support you on your path to individual excellence and team synergy, setting the stage for lasting professional success.